“Hey, hey, hey, hey-now. Don’t be mean; we don’t have to be mean, cuz, remember, no matter where you go, there you are.” — The Adventures of Buckaroo Banzai Across the 8th Dimension

Four years ago today — on September 8, 2014 — I stepped off a United Airlines 777 at Dubai International Airport (DXB) and took the first step on my journey as an expat in the United Arab Emirates. The 1,461 days since have been filled with exponential personal development as I have continuously challenged myself to be a better version of me. Not every lesson has been successful; some took several tries to get right and others are still a work in progress.

Nevertheless, I am progressing personally and learning to reframe a challenging situation. This doesn’t mean that I don’t have plans to improve my present state, but it means I work towards achieving them while embracing the “art of possibility.”

Being in Dubai has also allowed me to develop professionally in ways that would not have been possible in the United States. After teaching marketing and management classes for the past three years in the College of Business Administration at the American University in the Emirates, the start of this academic year marks my shift into the College of Education. I will now teach five sections of the following three courses:

  • HAP 200, Happiness Studies
  • INV 300,  Innovation and Entrepreneurship
  • TOL 200, Tolerance and Diversity

In related news, the United Arab Emirates Ministry of Education selected me as one of 30 educators from a pool of more than 400 applicants to join “Cohort 3” of the “UAE Innovation and Entrepreneurship Program.” The program provides curriculum, programs, and networks to equip the next generation of UAE leaders with an innovation and entrepreneurship mindset to ensure the country’s ongoing economic achievement (this is directly linked to the INV 300,  Innovation and Entrepreneurship course I am now teaching).  It also included an educational visit to Stanford University this past July 10 to 13, 2018 for specialized training in design thinking, the conceptual foundation of the initiative.

Unfortunately, while being overseas opens opportunities that were not possible for me in the United States, it minimizes the time I can spend with my two amazing sons, Jacob and Max. Despite being far from my sons physically, they are always close to my heart. It is my sincere hope that one day I can make amends for my physical absence in their lives. For now, I make enthusiastic efforts to participate in their lives virtually while maximizing the moments we can share physically.

Overall, I remain grateful for my expat experiences in Dubai. I also look forward to the future with optimism and excitement, despite not being fully clear about what it has in store for me.

If you want to learn more about my expat adventure, I suggest the following posts:

Innovation is the engine of opportunity. At its core is a commitment to experiential learning that encourages critical thinking and creative problem-solving while also engaging soft skills.

uae_innovates_qrThis mindset is fundamental to the future of the United Arab Emirates. So much so that, it is part of the ‘United in Knowledge’ pillar of Vision 2021 which focuses on innovative Emiratis building a competitive economy.

Emphasizing it’s importance, H.H Sheikh Mohammed Bin Rashid Al Maktoum explained, “Innovation is not an option, but a necessity. It is not a culture, but work style, and governments and companies that do not innovate risk losing their competitiveness and falling far behind.”

Having taught INV 300, Innovation and Entrepreneurship at the American University in the Emirates since 2018, I am fortunate to actively participate in this process. In support of my engagement in entrepreneurship education, on May 31, 2018 I was selected as one of 30 educators from a pool of more than 400 by the United Arab Emirates Ministry of Education o join “Cohort 3″ of the “UAE Innovation and Entrepreneurship Education Program.”

Some background on the program:

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What is design thinking?  According to Coe Leta Stafford, Managing Director of IDEO U, “design thinking is a process for creative problem solving.” Fundamentally human-centric, it encourages organizations to focus on their customers first; this leads to the development of human-centered goods, services, and processes.

Design thinking is about solving problems for people by asking questions differently. Essentially, it provides a pathway through which you can improve your creative process — and turn an idea into action.  The entire design thinking process is comprised of five stages: 1. Empathize, 2. Define, 3. Ideate, 4. Prototype, 5. Test.

According to the Stanford d.school publication. “An Introduction to Design Thinking: PROCESS GUIDE,” the five stages of the design thinking process can be explained as follows:

1. Empathize: Learn about the audience for whom you are designing. Empathy is the centerpiece of a human-centered design process; it is the work you do to understand people, within the context of your design challenge. It is your effort to understand the way they do things and why, their physical and emotional needs, how they think about world, and what is meaningful to them.

2. Define: Construct a point of view that is based on user needs and insights. The Define mode of the design process is all about bringing clarity and focus to the design space. It is your chance, and responsibility, as a design thinker to define the challenge you are taking on, based on what you have learned about your user and about the context. After becoming an instant-expert on the subject and gaining invaluable empathy for the person you are designing for, this stage is about making sense of the widespread information you have gathered. In a word, the Define mode is sensemaking.

Ideate: Brainstorm and come up with creative solutions. Ideate is the mode of the design process in which you concentrate on idea generation. Mentally it represents a process of “going wide” in terms of concepts and outcomes. Ideation provides both the fuel and also the source material for building prototypes and getting innovative solutions into the hands of your users.

3. Prototype: Build a representation of one or more of your ideas to show to others.The Prototype mode is the iterative generation of artifacts intended to answer questions that get you closer to your final solution. In the early stages of a project that question may be broad – such as “do my users enjoy cooking in a competitive manner?”

In these early stages, you should create low-resolution prototypes that are quick and cheap to make (think minutes and cents) but can elicit useful feedback from users and colleagues. In later stages both your prototype and question may get a little more refined. For example, you may create a later stage prototype for the cooking project that aims to find out: “do my users enjoy cooking with voice commands or visual commands”.

A prototype can be anything that a user can interact with – be it a wall of post-it notes, a gadget you put together, a role-playing activity, or even a storyboard. Ideally you bias toward something a user can experience. Walking someone through a scenario with a storyboard is good, but having them role-play through a physical environment that you have created will likely bring out more emotions and responses from that person.

4. Test: Return to your original user group and testing your ideas for feedback. Test mode is when you solicit feedback about your prototypes from your users and have another opportunity to gain empathy for the people you are designing for.

Testing is another opportunity to understand your user, but unlike your initial empathy mode, you have now likely done more framing of the problem and created prototypes to test. Both these things tend to focus the interaction with users, but don’t reduce your “testing” work to asking whether or not people like your solution. Instead, continue to ask “Why?”, and focus on what you can learn about the person and the problem as well as your potential solutions.

Ideally you can test within a real context of the user’s life. For a physical object, ask people to take it with them and use it within their normal routines. For an experience, try to create a scenario in a location that would capture the real situation. If testing a prototype is not possible, frame a more realistic situation by having users take on a role or task when approaching your prototype. A rule of thumb: always prototype as if you know you’re right, but test as if you know you’re wrong—testing is the chance to refine your solutions and make them better.

To further understand design thinking I invite you to view the following video, “The Design Thinking Process;” it cleverly and clearly explains the five stages in just under four minutes.

The main priority of the Year 3 project is to ensure the sustainability of the innovation and entrepreneurship curriculum in the UAE, with an additional focus on developing a core group of Program Ambassadors to deepen the impact of innovation and entrepreneurship education in the UAE. Year 3 program components are organized into 3 categories:

  1. Create and Develop an I&E Curriculum
  2. Support the Teaching of the I&E Curriculum
  3. Facilitate the Growth of the I&E Ecosystem

It is my honor to represent the American University in the Emirates as a pivotal part of this initiative and I am excited to contribute to innovation and entrepreneurship educational efforts in the UAE!

According to a quote attributed to Confucius, “Choose a job you love, and you will never have to work a day in your life.”

Given that my personal motto is “learn continuously, live generatively,” teaching and training are a fitting profession for me: I learn something every day about myself, the people in my life, the world in which I live, and the subjects in which I am interested.

Learning isn’t always easy, but it is always rewarding intrinsically. It is for that reason that, when asked why teaching is my tenure, I explain, “I embrace education as my profession because it empowers me to help shape the lives of others, while giving my own life greater meaning.”

Occasionally, however, teaching is extrinsically rewarding as well: On Thursday, February 23, 2017 it was announced that I had won the “College of Business Administration (COBA) Program Development Award” for the 2015 to 2016 school year at the American University in the Emirates (AUE).

Notably, I was personally selected to receive this award by Professor Muthanna G. Abdul Razzaq, President and CEO of the American University in the Emirates (AUE).

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Reasons for my having been chosen for this honor include:

  • Contributing my editing, writing, and organizational abilities to COBA’s accreditation efforts with the Association to Advance Collegiate Schools of Business (AACSB).
  • Designing “INV 300, Innovation and Entrepreneurship,” a new compulsory undergraduate course in compliance with Ministry of Higher Education and Scientific Research (MOHESR) requirements.
  • Developing the syllabus for a proposed new Mobile Marketing course for our MBA program.
  • Editing a 300 page report for the reaccreditation of College of the Business Administration (COBA) with the United Arab Emirates (UAE) Commission for Academic Accreditation (CAA).
  • Enhancing my classes with interactive exercises, class discussions, and worksheets that challenge students to actively engage the course curriculum.
  • Launching two university level guest speaker series, “The Business of Marketing” and “Management Matters,” — and inviting other speakers to my COBA classes.
  • Managing large undergraduate classes of up to 49 students efficiently and effectively.
  • Reviewing and revising syllabi for undergraduate management and marketing courses every semester to ensure they present the most current and useful information.
  • Suggesting improvements to COBA policies and procedures, along with overall enhancements to the student experience.

I am thankful to have received such an honor and am grateful for the opportunity to have made the above contributions to AUE, COBA, and, most of all, my students.