Teaching is a profession that can be as challenging as it is rewarding, but every now and then I am reminded why I chose this professional path.

In May I received a kind and heartfelt email from Omran Al Farsi, a human resources student at the American University in the Emirates. He had been  a student in my Principles of Management class during the spring semester which had recently concluded. 

The students in Omran’s class, which was one of my smallest at AUE, were uniquely mature and engaged; it felt more like a masters degree class than an undergraduate one.  We spent many of our class periods in the food court discussing management articles from the Harvard Business Review. It was refreshing and revitalizing.

And so, in some ways, I wasn’t surprised to receive a message from a student in that class. However, I was nevertheless surprised, inspired, and energized by Omran’s email; it was exceptionally thoughtful and sincere. The text of his message follows.

It is my pleasure to share it with you below:

“If my educational journey taught me two things, it would be the importance of knowledge and the person who is giving you that knowledge. Thus, I am forever grateful to you and appreciative for your mentoring throughout the course. You have taught me so many things academic related and in leadership on a personal level. I never heard your name mentioned without students and instructors complimenting you as a person and instructor. I found out why when I first attended your class. You have one of the most pure and kind hearts I have ever encountered in my life.” — Omran Al Farsi, Human Resource Management Student at American University in the Emirates

Writing well can influence your success and position you for professional achievement — in spite of (or perhaps because of) everyone embracing emojis and txt speak.  If you are not convinced, consider the results of a Grammarly study of 100 LinkedIn profiles as explained in a Harvard Business Review article:

“Professionals with fewer grammar errors in their profiles achieved higher positions. Fewer grammar errors correlate with more promotions.  Fewer grammar errors associate with frequent job changes.”

If you’re looking to improve your written communication skills please read the following “5 Ways to 5 Ways to Improve Your Business Writing” and start “writing gooder!”

1. Cut the Clutter: Embrace editing and remove extra words; be mindful of filler words like “very” — they add nothing to your writing.

2. Start Sentences with Verbs: Using verbs to being your sentence makes them active and actionable; get to the point and give your readers a clear idea what you want them to do.

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3. Use Bullets: Business is about doing not about reading; it is not a narrative! Condense your writing and write with bullet points; start your bullet points with verbs and you can move mountains with your memos!

4. Organize for Readers Eyes: Break up your writing into smaller sections; use section headings to make your writing clearer. Remember that we read with our eyes; how your writing looks is as important as what your writing says.

5. It’s About You: No, not you — them: the people reading what you’re writing. Borrow a classic marketing approach and use lots of “you” and “yours” in your business writing. This engages your reader and connects them to your communication.