Guest speakers offer a wonderful way to bring textbooks to life and show your students how they can connect theory with reality. I’ve had many exceptional individuals share their insights and experiences with my students.
So I was thrilled when, on Saturday, November 14, 2015, Anthony Quartararo stopped by my MGT 100, Principles of Management class at American University in the Emirates (AUE).
Mr. Quartararo is the President and CEO of St. Petersburg, Florida based Spatial Networks, Inc. Spatial Networks is the developer behind Fulcrum, a mobile data collection platform that you can use to build, deploy, and collect data with customized iOS and Android apps.
He founded Spatial Networks in 2000 and has been involved in business activities in Central and South Asia, North Africa, Near East, Latin America and East Asia. In total, he has more than 20 years of experience in the geospatial industry. He holds a BA in Geography/GIS from Bloomsburg University of Pennsylvania and spent 3 years working towards an MA in Geography/GIS from Portland State University.
His professional tenure includes positions managing multi-year international map production projects, analyzing business and competitive intelligence, managing human capital, collecting field data, procuring data, and both acquiring and visualizing human geography data.
During the 90 minutes he spent with my class Mr. Quartararo spoke about five main topics: 1.) Management Style and Issues, 2.) Integrity, 3.) Technology, 4.) Mediocrity, 5.) Human Resources/Career Paths. He also answered several questions from students.
With the 2013 NFL Season now upon us (and today being the New England Patriots‘ first game) I felt compelled to look back at how the team did last year and discuss how they might fare this season. My big question: will their good or bad history repeat itself?
Although disheartening, the Patriots’ Super Bowl 46 loss was nowhere near as gut wrenching as their Super Bowl 42 loss to the Giants. That failure also ended the Patriots’ quest for a perfect 19-0 season.
While emotionally I wanted the Patriots to win Super Bowl 46, rationally, I had my concerns throughout the season as the team somehow stayed alive with a patchwork defense and an inconsistent offense.
Despite being disappointed by the Patriots’ inability to bring home a fourth Lombardi Trophy, I realized failure presents pathways to personal progress and, in response, devised the seven introspective insights below — one for each of the New England Patriots Super Bowl appearances:
1. Expectations Undermine Attitude: When you feel entitled to something, that expectation creates an assumption that you will get it because you “deserve” it. Generally, when this occurs, you become complacent and assume the outcome is inevitable. This is a recipe for disaster.
During their (almost) perfect season, despite claims of “humble pie,” there seemed to be an expectation that the Patriots would win Super Bowl XLII and make NFL history. Brady was even dismissive in response to then New York Giants wide receiver Plaxico Burress’ prediction that the Patriots would lose 17-23.
Ironically, the Patriots would actually only score 14 points in their 14-17 loss to the Giants (though they did score 17 points in Super Bowl XLVI, but once again the Giants outscored them with 21 points — cue sad trombone).
2. Junkyards Don’t Always Make Juggernauts: No team has done more with less than the New England Patriots. Since the beginnings of their dynasty, the Patriots built from the draft and reformed players like Corey Dillon and Randy Moss who had lost their way with other teams.
Former Patriots Director of Player Personnel Scott Pioli is famously quoted as saying “we’re building a team, not collecting talent.” This is a philosophy similar to that portrayed in the recent Brad Pitt film Moneyball (affiliate link) which is ardently embraced by head coach Bill Belichick.
The Patriots are notorious for collecting picks in each year’s NFL Draft, but then “trading down” with other teams to pick later and pay their players less. Notably, in an article titled The Clutch Enigma: Tom Brady the author argues “It’s not that Brady has lost his ‘clutchness,’ it’s simply that the Patriots’ teams (namely the defenses) have gotten worse, and Brady has become the focal point.”
3. Win or Lose, Players Get Paid: As a fan of a sports team, there is a good chance you are more emotionally invested in the success or failure of your teams than the payers. As Los Angeles Times columnist Bill Plashke pointedly explains in his February 9, 2012 article For the pro athlete, it’s just a job, “The players don’t care as much as you do.”
Even Chad Ochocinco — with his abysmal record with the Patriots of 15 receptions for 276 yards and one touchdown — was still paid (I am reluctant to say earned) a base salary of $6,000,000 for tweeting and updating his Facebook status all season instead of contributing to the team!
So, since playing is a job for the athletes, does it really make sense to so heavily invest ourselves emotionally in their performance?
4. Failure is a Launchpad for Learning: When failure occurs, it is human nature to look for a reason — a scapegoat — to explain why that which was never considered possible has now become reality.
Arguing over whose fault it was is relatively meaningless: in my opinion you can win a game on one dramatic play, but losing a game is the result of an accumulation of errors.
This is not easy to do, but the upside is excellent if you can turn adversity into opportunity. Regardless of the reasons for failure, if you treat it as a learning experience, you never really lose — at least philosophically; I realize they keep score in sporting events!
5. Family — not Football — Comes First: I was most concerned about my younger son, Max, when the Patriots lost Super Bowl 46. When he went to sleep just before half-time, the Patriots were rolling. The next morning he awoke to reality, but he just brushed it off and was on to his next adventure.
He took their loss to the Ravens in last season’s AFC Championship Game harder (likely because he watched it unfold in real time), but again by morning the sunrise had dried away the tears.
It’s amazing what adults can learn from kids if we pay attention. It’s also amazing what a good night’s sleep can do!
Poignantly, following the Patriots, Bruins, Celtics and Red Sox — the teams my Dad grew up with — was a way for me to maintain a connection with him even during a long period when we were estranged.
Having that unique shared interest with Max (my older son, Jacob, has little interest in sports), creates a similarly compelling connection.
Talking about Boston sports teams with him and having been able to attend a Red Sox/Dodgers game last month is priceless Father/Son time. A trip to Foxboro is in our future.
6. Being with Friends Lessens a Loss: The next best thing to family are friends, and through a mutual love — or is it obsession? — of the Patriots I’ve found my way to a great group whom I would have otherwise never known.
Both virtually (via Facebook or a fan message board) and personally (at TGI Fridays or an equivalent place to watch a game), I’ve connected with a network of fans who are also friends.
Many of them have been there for me during challenging times and moments of celebration as well.
I’ve spent Thanksgiving with some of them and shared my first time watching a Patriots game with my younger son, Max, with the same “football friends.”
While I hope to never watch the Patriots lose another Super Bowl, watching it happen at the home of my friends Tom and Coni made the loss less significant because my friendship with them and their family is so significant.
7. There’s Always Next Year: Many Patriots fans didn’t expect the 2012 team to get as far as they did; so any of the wins after the regular season felt a bit like bonus content on a Blu-ray DVD. Despite that, it was hard not to get caught up in the moment and start believing (but see “Expectations Undermine Attitude” above).
On the bright side, the team “almost” won the Super Bowl with marginal talent in key positions. Tom Brady and Bill Belichick remain a powerful pair and, if they can finally add a deep threat receiver (or two) and actually field some quality defensive backs, who knows — they could make an eighth trip to the Super Bowl this season.
Imagine if I liked the Chicago Cubs or any team in Cleveland?! I’d really feel a sense of déjà vu like former Major League Baseball first baseman Keith Hernandez in the short video below:
In Conclusion
To summarize the seven points above:
Expectations Undermine Attitude
Junkyards Don’t Always Make Juggernauts
Win or Lose, Players Get Paid
Failure is a Launchpad for Learning
Family — Not Football — Comes First
Being with Friends Lessens a Loss
There’s Always Next Year
Given all the insights above, the one remaining question: should the Patriots replace Tom Brady with Punxatawney Phil? More importantly, will the Patriots return to — and, if they do, win — the Super Bowl this year?
January 19, 2014 Update: One game away from returning to the Super Bowl; a good run for a team with so many injuries and off-field issues. I am proud of what the Pats were able to do with the limited resources they had. And, of course, there’s always next year!