On Tuesday, September 24, 2019 I gave the first public presentation of my Dr. Seuss style poem “The Ball and The Wall: A Tale of Tolerance,” to my Tolerance and Diversity class at the American University in the Emirates (AUE).

The poem shares the story of a grandfather who, while fishing with his grandson, uses an unexpected encounter to tackle a teachable moment concerning compassion for others in addition to accepting people with different perspectives.

In invite you to watch a slightly edited version below (via YouTube) of the original Facebook Live video I broadcast while performing the poem; you can watch the original recording here.

I was first inspired to write this poem during the last meeting of my History 4C class at UC Santa Barbara in March 1996. At the conclusion of the class, the professor, Harold Marcuse, PhD, invited his teaching assistants to share any closing remarks. My teaching assistant, Kimber M. Quinney, PhD, asked us all to imagine that a large ball was floating over the lecture hall in the Isla Vista Theater (where the lectures for our class took place).

Encouraging us to accept that people have different perspectives, she explained how one side saw that the ball was red and the other side of the class saw that the ball was blue. Moving forward she asked us to accept that a perception that was not the same as our wasn’t necessarily better or worse, but that it was just different, and that was perfectly acceptable.

That last lesson stuck with me and marinated in my mind until 2003 when I wrote the first draft of what would become “The Ball and The Wall.” It has undergone edits and updates since, and will likely continue to be refined, but overall the intent and the idea are intact. It is my plan to publish this as an illustrated children’s book — for adults.

I hope you enjoy this spoken word performance and welcome any ideas it might inspire!

What have you learnt to forget?

Last year, during the heat of the summer semester, Ms. Alissar Nasrallah warmed the hears of my students with her keynote speech “What We Have Learned to Forget – The Human Behind the Business.” Alissar manages Prest, her family’s corporate gifting business. I first met Alissar when we were both extras on Star Trek Beyond; we struck up a friendship and I was fortunate enough that she was willing to share her insights and ideas with my class.

Acknowledging the connection between business and ethics, Alissar reflected on the importance of philosophical and humanitarian values and their role in business. The following is an essay version of her presentation — provided by Alissar.

We have segregated our life into two main categories: Business and Personal, forgetting that life has much more than that. We typically apply a “live in the moment” only between these categories with “don’t bring your home problems to your work” and vice versa. We got into the details of the norms and values “don’t be too friendly at work” “be too friendly at work to lobby well” “know where to stop” “your personality at work is different than your personality with your friends.”

The segregation got deeper, forgetting that this person is a singular one and that his life is much richer than being sized down to two sectors. Once we understand the big picture that makes us – what I call the big ‘I’ – we will know that this segregation is not needed and that our personality can be constant in all areas. We will know that the nuance is having clarity of how to act and when to act no matter where we are and whom we are dealing with. Enrich the big ‘I’ with humane values to find stability, clarity and to pave your way up in all your actions, words and thoughts.

An inevitable part of enriching the big ‘I’ is how we deal with the other ‘Is’. Because of the ferociousness of survival, we apply twisted strategies that, I believe, most are not filtered humanely – from networking (that comes from the basic human nature of relationships), plotting to defeat colleagues, human objectification and object humanization, etc.

Why not try to change the twisted strategies for once and see how the world evolves; we might like it better. Strategies are needed yes, and smartness is needed. Inhumanity is not. Depict negative connotations is everything you read, you see, you watch, you listen to and you think of. What we feed our mind will be unavoidably translated into our actions.

If you don’t believe in goodness to drive your actions and responsibilities towards others, you have to believe in the simple logic that says: if I encounter pain on you, you will most probably reply with pain. Put this on the whole population scale, having in mind the complex human psychic.

The world will be an unpleasant place to live in – an unsustainable place. We often use the term sustainability when we talk about the natural environment, and not the human environment. For us to live together sustainably, we need (not only want) to live well together which means we need to be good to each other. In the lines of this idea, I came up with a simple untwisted strategy that I called “Positively-Conditioned Objectives”.

Everything we do at any time has an objective, even if we are unaware of it. A coffee with friends has an objective of connecting, venting out, updating. Being aware of the objective allows us to eliminate anything unnecessary along the way. The objective is for us and the positive-conditioning is our responsibility towards others. “I want to be the best cook” is my objective – it is for me. “Supporting others along the way” is my positive conditioning – it is my responsibility towards others.

I am not only talking about big objectives. I am also talking about walking-in-the-park’s objective and having-coffee-with-friends’ objective. The biggest objective of all times is to live happily. And the biggest positive conditioning is to be loving. You can push this strategy down to your tiniest actions, thoughts and words. It is a compass to always know yourself, be aware of what you’re doing, thinking, saying and feeling all the while being responsible towards others for a sustainable, more pleasant collective life.

You can also watch a video of Ms. Alissar’s presentation below.

CPI Media Group and Tahawul Tech present “Evolve – A Digital Transformation Forum” on Tuesday, October 24 from 8:00 AM – 2:30 PM at the Jumeirah Beach Hotel in Dubai, UAE.  Attend this event for free by registering online at http://bit.ly/2kb3fI8!

Digital transformation is defined as the methodology enterprises can use to transform and create new business models and culture with digital technologies. The convergence of new digital technologies, including social media, mobile, cloud and embedded devices is presenting opportunities for businesses to transform their operations to gain competitive edge.

The C-suite plays a critical role in making transformation happen and research shows companies which have succeeded in delivering a fundamental transformation of their business through technology benefit from a significantly better financial performance than their peers. The event, which aims to attract more than 300 C-level digital leaders from public and private sectors, will shed light on the strategies needed for regional businesses to map out their transformation journey and how to go big with digital with the right vision and leadership.

The event will bring industry leaders to share their journey on how they have invested in technology which allowed them to transform their business. Delegates will learn from  speakers and have questions answered through an engaging and interactive forum including key-note speeches and panel discussions. There you will learn how digital and new technologies are disrupting companies and industries.

Attendees will also explore how your organization can progress to the next phase of digital transformation with significant, measurable business impact. Hear from industry luminaries about how they solved complex business challenges with effective approaches and technologies. Review the agenda for the day and register for free at: http://bit.ly/2kb3fI8

“Yusajel Hadaf!”

eafl-shieldThis phrase can be heard among Arabic speaking people in the United Arab Emirates (UAE) when their football (soccer) team scores a goal. However, the 2012 founding of the Emirates American Football League (EAFL) along with changes in athletic interests that include the National Football League (NFL) could change this.

Recognizing the increasing relevance of American football globally and in the UAE, I wrote a chapter about the EAFL in the book The Routledge Handbook of International Sport Business profiling its social media strategy. Titled “Arabian Gulf Game Plan: The social media marketing strategy of the Emirates American Football League,” the chapter:

  • Explores the origins of the EAFL.
  • Looks ahead to the future of the league and American football in UAE.
  • Shares the league’s social media strategy as a means of marketing while creating a community of fans, players and their families.

On May 1, 2017 I presented my chapter to faculty, students, and staff at the American University in the Emirates (AUE). I joined with two AUE colleagues who also contributed a chapter to the book: Prof. Kamilla Swart and Dr. Kevin Heisey, who is also one of the book’s editors.

This was the third “Library Distinguished Guest Speaker Series” event hosted by the Library and Information Resource Center (LIRC) and the Office of Research and Advancement at AUE. I previously presented my book, “edX E-Learning Course Development” at the inaugural event of the series.

You can watch a recording of my presentation below via YouTube (it was originally streamed live to my Facebook page):

The Routledge Handbook of International Sport Business is an essential resource for any course on sport business, sport management or international business. The book, which was published in September 2017, offers the broadest and most in-depth guide to the key themes in international sport business today, covering every core area from strategy and marketing to finance, media, and the law.

Professor, Brand Yourself!

On March 16 from 2:30 to 3:00 pm at the at GESS Dubai I delivered my “Professor, Brand Yourself!” workshopGESS (Global Educational Supplies & Solutions) Dubai is the largest education event not just in the UAE but across the entire Middle East. It’s the only event that brings together all levels of educationalists together, in one place.

“Professor, Brand Yourself!” is a personal branding workshop for individuals working in higher education, vocational, and leadership/management positions. However, it also appeals to anyone wanting to develop their personal brand and learn how to leverage social media to promote themselves professionally.

Watch a recording of my workshop below via YouTube (it was originally streamed live to my Facebook page):

The workshop was designed to help individuals understand what personal branding is and what it is not, why personal branding is important personally and professionally, and how to create your personal brand. Attendees don’t need prior personal branding experience to participate in the workshop, which is organized into the following three sections:

1. What is a Personal Brand?
2. Why Do I Need a Personal Brand?
3. How Do I Create a Personal Brand?

At the conclusion of the workshop attendees should understand how to:

1. Define personal branding and its relevance.
2. Identify the most effective social platforms.
3. Develop and promote your personal brand.

The presentation slides I used are shared below via Slideshare:

On Saturday, February 11, 2017 at the Flora Grand Hotel in Dubai I joined two colleagues from American University in the Emirates (AUE) — Dr. Konrad Gunesch and Dr. Paul Mears — at the 6th International Conference on New Challenges in Management and Business.

The Conference addressed a range of critically important issues and themes relating to the management and business. The main topics of the conference will be held in two main fields and different panels:

  • Business Management and Strategy
  • Marketing Management

At the conference, in addition to enjoying learning about the research of fellow academics and researchers from all around the world, I presented my proposed paper, “Strengthen Your Social Media Marketing with Live Streaming Video.”  The abstract from my paper follows:

“Live streaming video is an emerging option marketers can use to connect with and convert consumers, especially via mobile devices. Mobile video is particularly promising: Cisco (2015) reveals 80 percent of Internet traffic will be video by 2019 and Brightcove (2016) reports that 74% of consumers are more likely to make a purchase after watching a branded video; 46% have done so. However, recorded video is costly and cumbersome to produce; live streaming video increases engagement and decreases costs (Piontek, 2015) while giving marketers increasing influence: Yeung (2016) reports that more than 110 years of live video is watched daily on Periscope. Facebook launched a live streaming service and YouTube has now followed suit (Hockenson, 2016). Recognizing that individuals and organizations alike can strengthen their social media marketing with live streaming video, this paper reviews the rise of social media, previews live streaming video, and shares live streaming video survey results.“

Watch the recorded Facebook Live broadcast of my presentation below via YouTube (it was originally live streamed to my Facebook page).

Slides from the presentation are available via Slideshare and embeded below for your review and reference.

“It’s the teacher that makes the difference, not the classroom.” — Michael Morpurgo

On Monday, February 13, 2017 I invited the world to join my MKT 200, Principles of Marketing class at American University in the Emirates via a Facebook Live broadcast.  Watching the video — which, for some reason, is unfortunately a low quality — you can get a feel for how I teach along with the way I manage my classroom and students, both engaged and disruptive.

There is even a related discussion about product design and human-computer interaction in addition to some real-world examples of my younger years playing Pong and an early version of Castle Wolfenstein with a friend!

I invite you to watch the video below via YouTube (it was originally streamed live to my Facebook page); you can also watch me lecturing about value in another marketing class via YouTube.

Primarily this class was a review for a quiz that I gave to my students two days later, but it also offers an overview of foundational marketing concepts, including the following:

  • Core Beliefs and Values: persistent and are passed on from parents to children and are reinforced by schools, churches, businesses, and government.
  • Customer Lifetime Value: the value of the entire stream of purchases that the customer would make over a lifetime of patronage.
  • Customer Relationship Management (CRM): the overall process of building and maintaining profitable customer relationships by delivering superior customer value and satisfaction.
  • Demands: Wants backed by buying power.
  • Exchange: the act of obtaining a desired object from someone by offering something in return.
  • Macroenvironment: consists of the larger societal forces that affect the microenvironment—demographic, economic, natural, technological, political, and cultural forces.
  • Market Offerings: some combination of products, services, information, or experiences offered to a market to satisfy a need or want.
  • Market Positioning: the arranging for a product to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers.
  • Market Segment: a group of consumers who respond in a similar way to a given set of marketing efforts.
  • Market Segmentation: the division of a market into distinct groups of buyers who have different needs, characteristics, or behaviors and who might require separate products or marketing mixes.
  • Market Targeting: the process of evaluating each market segment’s attractiveness and selecting one or more segments to enter.
  • Marketing Environment: includes the actors and forces outside marketing that affect marketing management’s ability to build and maintain successful relationships with target customers.
  • Marketing Management: The art and science of choosing target markets and building profitable relationships with them.
  • Marketing Mix: the set of tools (four Ps) the firm uses to implement its marketing strategy. This set includes product, price, promotion, and place.
  • Marketing Strategy: the marketing logic by which the company hopes to create customer value and achieve profitable customer relationships.
  • Marketing: a process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return.
  • Microenvironment: consists of the actors close to the company that affect its ability to serve its customers—the company, suppliers, marketing intermediaries, customer markets, competitors, and publics.
  • Needs: States of deprivation.
  • Target Marketing: Which segments to go after.
  • Value Proposition: the set of benefits or values it promises to deliver to customers to satisfy their needs.
  • Wants: The form that needs take.

On January 30, 2017, I shared my book, “edX E-Learning Course Development,” to faculty, students, and staff at American University in the Emirates (AUE). Below are videos and photos — along with a copy of the presentation — from that event.

matthew-gilbert-edx-book-presentation-20170130

This was the inaugural “Library Distinguished Guest Speaker Series” event hosted by the Library and Information Resource Center (LIRC) and the Office of Research and Advancement (ORA) at AUE. The event took place in the recently renovated AUE Library; an impressively modern space that encourages education and helps create a learning community.

distinguished_guest_speaker_banner_gilbertI brought in students from my MKT 200-2, Principles of Marketing class and we were joined by an impressive assembly of faculty, staff, and other students — many of whom I am now teaching or have taught in the past. I estimate that, in total, there were upwards of 50 people there. I was honored to be the first speaker at this event during which I:

  • Introduced MOOCs and edX.
  • Shared info about the book.
  • Described my experience.

Below is a slightly edited video of my presentation (from a Facebook Live recording which I filmed with the help of one of my students); it is 26 minutes and 30 seconds in length. I invite you to watch it and learn more about my MOOCs, edX, and my book, “ed E-Learning Course Development.”

You can also review an updated PowerPoint presentation based on the one that I used; it provides a background about the information that I presented, though — just as I do when I teach — the slides were a starting point and not the only point I made.

You can also watch two Facebook Live videos recorded by an AUE staff member:

At the conclusion of my presentation I was awarded a “Certificate of Recognition” from Professor Miroslav Mateev, Interim Vice President of Research and Advancement, on behalf of the Library and Information Resource Center (LIRC) and Office of Research and Advancement (ORA). I was also given a leather attaché case and sincere thanks for my efforts. It was a lovely gesture.

matthew-gilbert-edx-book-presentation-cert-20170130

In summary, “edX E-Learning Course Development” is a 300 page manual that helps university teachers and corporate trainers design, develop, and deploy an interactive and informative MOOC course for the edX platform. It walks a reader through eight steps to create an edX course while teaching them about tools and techniques to know as an edX instructor. Those eight steps are presented in eight chapters which include:

  1. Getting Started: an overview of MOOCs and the history of edX.
  2. Planning the Curriculum:curriculum development.
  3. Producing Videos: video production best practices.
  4. Designing Exercises: options for exercises and assessments.
  5. Integrating the Curriculum: options for adding course materials.
  6. Administering Your Course: your course’s administrative options.
  7. Facilitating Your Course: your role as a facilitator of your edX course.
  8. Promoting Your Course: a strategy to market your course.

You can learn more about “edX E-Learning Course Development” and purchase the book on Amazon or on the Packt Publishing website. I also invite you to contact me with inquiries or opportunities related to this blog post or beyond using the form below.

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I am proud to present my book “EdX E-Learning Course Development” to American University in the Emirates (AUE) faculty, staff, and students on Monday, January 30, 2017 from 4:40 to 5:00 pm in the AUE Library. During this presentation I will:

  1. Introduce MOOCs and edX.
  2. Share info about the book.
  3. Describe my experience.

I also invite questions from those in attendance. And, as a bonus for the technologically inclined, I plan to share the presentation in real time using Facebook Live — so be sure to check out the stream!

  • Who: Matthew A. Gilbert, MBA
  • What: Presenting “EdX E-Learning Course Development”
  • Where: AUE Library
  • When: Monday, January 30, 2017 @ 4:40 to 5:00 PM
  • Why: Learn About EdX and MOOCs

Indicate your interest in attending this event on my Facebook page now!