Intranets: Catalysts for Improved Organizational Communication

Achieving and maintaining high performance levels in any organization requires an effective communication system — otherwise there will be no way to exchange information and share knowledge.

This paper explores a highly effective tool with which an organization can improve its organizational communication: Intranets.  The abstract of the paper reads as follows:

With increasing frequency, organizations are implementing intranets to improve their internal communication, increase productivity and reduce operating expenses. This paper defines the need for improved internal communication, outlines the history of intranets, explores their benefits, notes the risks and solutions, and offers implementation insights to which an organization can refer.

iabd-business-research-yearbookThis was the first scholarly paper I wrote that was published. I originally wrote it in the fall of 2002 for an organizational behavior and strategy class in my MBA program at Woodbury

Upon the suggestion of my instructor — Dr. Satinder K. Dhiman, the Associate Dean of Business and MBA Program Chair — I submitted it for publication in the 2003 Business Research Yearbook of the International Academy of Business Disciplines (IABD).

Fortunately my paper was accepted and I presented it at the group’s annual conference in Orlando, Florida that April. The experience was an exceptionally positive one that opened my eyes to the option of academia as a career path.

Two months later, in June 2003, I flew to Honolulu, Hawaii to present the same paper at the International Business and Management Research Conference (IBMRC), which had also been published in the organization’s refereed academic journal, The Business Review, Cambridge. I was also recognized with the “Best Presenter” award at the conference.

If you would like to read my paper, you can read it online on I welcome your thoughts and comments — please contact me at doctorious (at) generative (dot) com.

Update: My paper was cited in the 2004 book “MBA In A Day: What You Would Learn At Top-Tier Business Schools (If You Only Had The Time!) ” by Dr. Steven Stralser. It was apparently used as a general source of information in a chapter dealing with Intranets! The citation appears on page 262 and covers material presented on pages 260 to 262.